Sony Tamang, Assistant in Nursing at Baulkham Hills

Sony's warm and friendly nature brightens up a room, for both residents and colleagues alike.  Having worked at SummitCare Baulkham Hills for nearly three years, Sony is passionate about the residents she cares for and has become an integral part of the care team.

As an Assistant in Nursing, Sony supports residents’ with personal care, providing assistance with grooming and showering, and is always there for emotional support. She also assists a registered nurse to administer medications, check blood pressure, and ensure that residents are feeling well.

Sony’s day normally begins with a promise: to greet each resident with a smile and a hello. “The residents make me promise to come and say hello in the morning. It really brightens their day and I love to see them smile,” she said. “Over time, the residents get to know us and we become like family to them.”

Her dedication to the residents can be seen in her thoughtful and nurturing approach. “Sometimes residents haven’t had a good sleep or wake up in pain or discomfort. I take the time to find out what may be the problem and read any handover notes, but I will never rush them. Once everything is sorted, I always tell them a joke to make them laugh,” Sony shared. 

What’s most important to Sony is getting to know each resident and what makes them happy, such as interests, favourite foods, preferred clothes, and even small details like nail colour. “I want residents to feel a sense of independence,” said Sony, smiling. “And building a relationship of trust is important.”

“Although I’m not a great singer, I often sing and dance for residents, which often makes them smile and laugh. I also encourage participation in wellness centre activities.”

Working in aged care is more than a job for Sony; it was a calling inspired by personal experiences. “When my dad was very ill, I watched as a nurse looked after him. That’s when I realised how important this role is. I feel that if I do something good for a resident, my father, who passed away, will see me and be proud of me,” she said.

Sony finds immense joy and satisfaction in her work. “I really love what I do. And I work with people who also love what they do. Everyone always has a smile on their face,” she said. This positive environment inspires her, especially the comfort and happiness it brings the residents. “If you have a smile on your face, you can help brighten up those around you.”

Being surrounded by a great team of people who truly care is something Sony is thankful for. “I really enjoy working for SummitCare because the management team is so supportive and there is lots of education and training available,” she said. “I always want to give 100% at work and continue to develop my skills so that I can be better for the residents, to give them more comfort, reassurance, a feeling of safety, and happiness.”

One memorable experience involved a resident who was moved to a new section and worried about having new staff care for her. Smiling, Sony said, “When she saw me walk through the new section, she was so happy and asked if I could continue helping with her showers. To this day, no matter how busy I am, I always make sure to give her a shower - and we’ll sing and laugh together.”

Sony’s work is deeply rewarding. “My job has given me inner peace. It’s so rewarding that you keep pushing yourself to achieve more,” she said. She also values relationships formed with residents’ families, who often expressed their gratitude. “The families are so thankful. They often come back to visit and give us cards with beautiful messages. I’ve even framed some.”

For those considering a career in aged care, Sony has this advice: “Definitely go for it. I love my job. Working in aged care gives you the ability to be patient and the skills to deal with many situations. I’m so proud of what I do and encourage every young person to join the aged care sector.”

Reflecting on her journey, Sony feels content and proud. “When I get old, and I’m sitting under a tree, watching ducks in a pond, I will be very satisfied with my life and very happy to have cared for, comforted, and helped so many people.”

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